Strategic Areas of Focus

Measures of Success

2011
Goals & Strategies

2012
Goals & Strategies

2013
Goals & Strategies

Responsibility

Organizational Development

Staff

Board

Volunteers

Policy

Fulltime Program Manager

N/A

1 or 1/2

1. Lobby United Way, City of Toronto and Trillium while pursuing Foundation Funding (Research)

2. P/T or Half Time and combine with Volunteer Coordinator

3. Promote internally and decrease that staff’s program responsibility

N/A

Board

ED

Part-time Volunteer Coordinator

N/A

N/A

1

1. Investigate Funding Sources

2. P/T Vol. Co / P/T Prog. Manager

3. Policy To make Evaluations Of All Staff Mandatory At All Levels ( Annually)

Board

ED

Employee evaluations

YEARLY

1. Ensure Coordinators and Director complete evaluations for their staff or risk warnings and eventual termination.

2. Create policy making it mandatory that all staff receive an evaluation.

YEARLY

1. Ensure Coordinators and Director complete evaluations for their staff or risk warnings and eventual termination.

2. Create policy making it mandatory that all staff receive an evaluation.

YEARLY

1. Ensure Coordinators and Director complete evaluations for their staff or risk warnings and eventual termination.

2. Create policy making it mandatory that all staff receive an evaluation.

Board

ED

Program Coordinators

Site Leaders

Compensation equity with other community organizations.

N/A

N/A

ACHIEVE EQUITY – ensure staff are getting paid along the lines of other are staff doing similar work.

1. Create a FUTURE salary grid that reflects similar area salaries.

2. Increase our reserve and use to increase salaries as needed.

Board

ED

Admin Coordinator

# Of members and board retention

8

1. Maintain a strong Advisory committee from which members can be chosen.

2. Professional Development and training.

8

1. Maintain a strong Advisory committee from which members can be chosen.

2. Professional Development and training.

8

1. Maintain a strong Advisory committee from which members can be chosen.

2. Professional Development and training.

Board

ED

Meeting attendance

1. Vary Locations / Offsite Locations.

2. Reminders-Annual Orientation/ Re-Orientation

1. Vary Locations / Offsite Locations

2. Reminders- Annual Orientation / Re- Orientation

1. Vary Locations / Offsite locations.

2. Reminders – Annual Orientation/ Re -Orientation

Board

ED

# of committees that are functioning - Finance, HR, Policy and Advisory, Fundraising.

4

1. Mandatory committee membership for each board member and invite staff to sit on committees

2. Create mandate and goals for each committee and ensure they give quarterly update to the board

4

1. Mandatory committee membership for each board member and invite staff to sit on committees

2. Revisit mandate and goals for each committee and ensure they give quarterly update to the board

4

1. Mandatory committee membership for each board member and invite staff to sit on committees

2. Revisit mandate and goals for each committee and ensure they give quarterly update to the board

Board

ED

% of volunteer that are actively engaged

80%

1. Ensure the creation of a full volunteer policy and volunteer booklet with all volunteer positions as doorsteps.

2. Ensure system is set up for types of volunteers- OW, Students, Community Members.

85%

1. Ensure all staff are logging volunteer hours on the CSAS system.

2. Ensure that all volunteer brochures and package are online.

90%

1. Ensure all staff are logging volunteer hours on the CSAS system.

2. Ensure continuous volunteer recruitment online.

Community Workers

Coordinators

ED

# of policies in place

50%

1. Ensure board spends at least one hour of each meeting drafting and crafting all policies.

2. Ensure Board Creates Committees.

75%

1. Ensure board spends at least one hour of each meeting drafting and crafting all policies.

2. Ensure Board Creates Committees.

100%

1. Ensure board spends at least one hour of each meeting drafting and crafting all policies.

2. Ensure Board Creates Committees.

Board

ED

Funding/ Fundraising

Yearly fundraising

$10, 000

1. Ensure the Ball raises $5000.

2. Ensure that our annual pancake breakfast and Christmas gift wrapping raises $5000.

3. Mini Fundraising per site $1000 per yr).

$15, 000

1. Ensure the Ball raises $5000.

2. Ensure that our annual pancake breakfast and Christmas gift wrapping raises $5000.

3. Mini Fundraising per site ($1000 per yr).

$20, 000

1. Ensure the ball raises

$5000.

2. Ensure that our annual pancake breakfast and

Christmas gift wrapping

3. Mini Fundraising per site (1000 per yr).

Fundraising Committee

Community Workers

Moneys in reserves

Increase by $5000

1. Ensure 50% of fundraising or $5000 goes toward the reserve.

Increase by $5000

1. Ensure 50% of fundraising or $5000 goes toward the

reserve.

Increase by $5000

1. Ensure 50% of fundraising or $5000 goes toward the reserve.

Finance Committee

Programs & Services

Units of Service

60,000 units

1. Ensure all employees are adding all individuals served to CSAS

2. Ensure all clients sign in when they use the service or programs.

60,000 units

1. Ensure all employees are adding all individuals served to CSAS

2. Ensure all clients sign in when they use the service or programs.

60,000 units

1. Ensure all employees are adding all individuals served to CSAS

2. Ensure all clients sign in when they use the service or programs.

Community Workers

Coordinators

ED

# of NEW programs and services offered to the different communities.

1

1. Ensure the creation of a programs list from strategic planning notes from community members

2. Ensure implementation of 1 item from strategic planning notes from each community.

1

1. Ensure implementation of 1 item from program list

2. Ensure grants are written and geared towards those goals/ initiatives

1

1. Ensure implementation of 1 item from program list

2. Ensure grants are written and geared towards those goals/ initiatives

Board and NPC

ED

Coordinators

Community Workers

Growth

Partnership

Membership

# of members

400

1. Social Networking: Facebook, Twitter, etc.

2. Each site gets 140 members

500

1. Social Networking: Facebook, Twitter, etc.

2. Each site gets 180 members

700

1. Social Networking: Facebook, Twitter, etc.

2. Each site gets 200 members

Board and All Staff and volunteers